Hixny is committed to making information on our website accessible to everyone, including people with disabilities. We strive to continuously improve our website experience to meet or exceed universal design best practices and web accessibility standards.

Conformance
Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hixny Website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback
We welcome your feedback on the accessibility of Hixny’s website. Please let us know if you encounter any barriers:

  • E-mail: accessibility@hixny.org
  • Postal Address: 80 Wolf Rd., Suite 500, Albany, NY 12205
  • Our goal is to respond to feedback within 5 business days.

Hixny will be performing extended maintenance beginning Thursday, December 31 through Friday, January 1. During this time, all services
will be impacted and unavailable—including access to the provider portal.
close-link