We are a nonprofit organization that uses secure technology to give healthcare providers, insurance companies, public health organizations and individuals the ability to access real-time information.
This coordination of information improves quality of care and contributes to lowering healthcare costs for more than 1.7 million people in upstate New York—and beyond, since Hixny is part of the Statewide Health Information Network for New York.
While the tools and services Hixny provides to organizations and individuals make for a complex ecosystem, the heart of our efforts is simple. We allow healthcare to come together. Individuals, healthcare providers and organizations like hospitals and health plans, record various types of information—in digital filing cabinets. Hixny connects all of this information to one another online, using industry-leading security practices to protect privacy. By connecting with similar networks across the state, Hixny provides its users with access to health information generated throughout New York.
The end result is that health records aren’t tied to a single physical location anymore. Instead, a doctor in Plattsburgh can log in to her system and pull up her patient’s emergency department summary from a doctor in Ithaca. No waiting. No hassles.
Not only does that allow health professionals to deliver better quality of care with greater patient satisfaction at lower costs, but it also allows individuals to view their own records from home and it enables our region to better understand the health of our general population.
Like many organizations, it started with an idea and relationships, according to Ray Murphy, an implementation consultant, who later assumed leadership of Hixny in its early years.
The Hixny story began with a group of people coming together, some with competing interests, yet with a common goal to improve healthcare in the greater Capital Region. Today, Hixny continues to lead as one of the nation’s most successful and ground-breaking health information exchanges (HIEs).
Here’s our story of collaboration, evolution, and innovation in a nutshell:
What is the history of Hixny? This is a question we have received often in recent years. So we began to speak with some of the professionals who have been involved with Hixny since the beginning and we were surprised by what we discovered.
During the fall of 2005, the thought leaders of the Capital Region’s healthcare industry came together for the first time. These payers and providers had agreed to join the non-profit Health Information XChange of NY.
By the fall of 2006, the new organization known as the Health Information Xchange of New York was well into the process of creating an HIE to link Capital Region payers and providers.
By the middle of 2009, a few “early adopters” were sharing basic data, such as patient demographics and medication history, and an e-prescribing initiative was underway.
Hixny got its start when Capital District health executives began investigating the possibility of sharing information way back in 1999. We’ve grown steadily—and at the cutting edge of our industry—ever since. Today, Hixny is recognized as a national leader in the advancement of health information technology and data exchange.