The role of an organization like Hixny is to bring together data that exists in and beyond the EHR and convert it into actionable information for providers.

Access

Patients and providers expect that information should show up the same way in all systems, so that it’s clear the source of truth is the same. Hixny is working to make that so.

Insights

We’re finding ways to surface actionable, conversation-starting points for providers and care managers, like depression diagnosis, diabetes maintenance and breast and colorectal cancer screenings.

One-Stop NYS Connection

We've worked closely with the state to allow access to controlled substance prescription data alongside our snapshot inside providers’ EHR systems, easing the process of weighing this critical information into encounters and treatment plans.

Hixny’s snapshot is now available to all providers in New York at no cost.

Download the information sheet to learn more.

Access

Across our patient portal, provider portal and snapshot app, and the data warehouse accessed by analysts, we’re applying the same logic, validating data and running reports the same way, so that the view to each group is the same.

Everything legally available to a patient is visible in the patient portal, in a view that matches their provider’s view of the same information.

Insights

Expanding beyond our initial insights, we’re finding additional ways to surface actionable, conversation-starting points:

    • BMI with the patient’s category assignment (underweight, healthy weight, overweight, etc.)
    • Depression screening or diagnosis, and follow-up need
    • Emergency or inpatient visit in the past 6 months

For care managers, we’re going deeper, to aggregate these sections with additional information across snapshot and make them downloadable in a PDF. The goal is for that single document to contain all of the information needed to qualify a patient for services, along with a transparent presentation of the data sources behind the insights, information, and recommendations.

One-Stop NYS Connection

Traditionally, New York’s PMP (prescription monitoring) and PSYCKES (mental health history) databases are not mixed with clinical sources. In 2024, we established the connection with PMP (formerly I-STOP), meaning when a provider is looking at a patient’s community record through the Hixny application in their EHR, they can click to access that patient’s controlled substance prescription history.

Hixny will be performing extended maintenance beginning Thursday, December 31 through Friday, January 1. During this time, all services
will be impacted and unavailable—including access to the provider portal.
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